Privacy Policy - Tianyu Xiao

At Tianyu Xiao (https://tianyuxiao.com), we are committed to safeguarding your privacy. This Privacy Policy outlines how we collect, use, and protect your personal information when you interact with our website and services related to Plantation Shutters and Stylish Roller Blinds.

Information We Collect

Personal Information:
- Information you provide directly, such as your name, email address, phone number, and address, when you inquire about our products, request a quote, or place an order.
Non-Personal Information:
- Details like your browser type, IP address, and browsing patterns, collected through cookies and similar technologies to enhance your user experience.

How We Use Your Information

We use your data to:

Respond to inquiries and provide tailored recommendations about our shutters and blinds.
Process orders and manage your transactions.
Improve our website’s functionality and user experience.
Send updates, promotional offers, or newsletters (if you have opted in).
Comply with legal obligations or resolve disputes.

Cookies and Tracking Technologies

Our website uses cookies to:

Understand user behavior and improve site performance.
Store your preferences for a more personalized experience.

You can adjust your browser settings to manage or disable cookies, though some website features may be limited.

Sharing Your Information

We respect your privacy and will never sell or rent your information. However, we may share your data with:

Trusted service providers who help us operate our business (e.g., payment processors or delivery partners).
Legal authorities if required by law or to protect our rights.

Data Security

We implement industry-standard security measures to protect your personal information. While we strive to secure your data, no online system is entirely foolproof. Please take precautions when sharing sensitive information online.

Third-Party Links

Our website may include links to third-party sites for your convenience. These sites operate independently, and we are not responsible for their privacy practices. We recommend reviewing their policies before sharing your information.

Your Privacy Rights

Access and Updates: You can request access to the personal information we hold about you and request corrections if necessary.
Opt-Out: You may unsubscribe from marketing communications by following the instructions in our emails or contacting us directly.

Children’s Privacy

Our website and services are not intended for children under the age of 13, and we do not knowingly collect information from children.

Changes to This Privacy Policy

We may update this policy to reflect changes in our practices or legal requirements. Please review this page periodically to stay informed about how we handle your data.